Over the years, search results have become increasingly complex and that trend is likely to continue. The traditional model of 10 blue links and rank checking is no longer accurate as users are receiving results that are increasingly customized to them. As results are becoming more personalized, it’s valuable to better understand how personalized search results are being presented to users.
How Do Users Interact with Predictive (Queryless) Search?
The growth of mobile and the prevalence of personalization data has empowered the growth of proactive search systems, which push out information in a predictive fashion. While reactive search (user enters a query) remains the dominant aspect of search, platforms like Google Now and Microsoft Cortana are increasing the sophistication and frequency in which users interact with …
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